AKUNA ships all products by Ground Delivery Services. Allow six to ten business days for the delivery. You will receive the tracking number by email as soon as the products ship from the warehouse. If you do not receive the tracking number or your order within ten (10) business days from the date you place your order, please email or call us. If you receive some or all of the bottles damaged, please do not accept the package from the transportation company and contact us immediately. You can contact us by email firstname.lastname@example.org or by leaving us a message at (415) 226-1124 at any time.